Biografías de los ponentes

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4th GLOBAL SUMMIT ON CITY TOURISM

« Re-Inventing City Tourism »

14-15 December 2015, Hôtel SAVOY Marrakech (Kingdom of Morocco)

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Introduction to the sessions

Mr. Ignasi de Delás, Presidente ECM (European Cities Marketing)

Mr. Jared Harckham. Vice President, ICF International, New York, United States of America

Dr. Don Hawkins, Eisenhower Professor of Tourism Policy, George Washington University, USA

Mr. Juan Carlos Belloso, Founder and Director, Future Places, Spain

Mr. Bruce Redor, Senior Associate, GainingEdge, Paris, France 

 

 

Moderators

Mr. Márcio Favilla, Executive Director for Operational Programmes and Institutional Relations, UNWTO

Ms. Nancy Cockerell, Managing Partner, The Travel Business Partnership, United Kingdom

Mrs. Yolanda Perdomo, Director of Affiliate Members Programme, UNWTO

Ms. Nada Roudies, Secretary-General, Ministry for Tourism, Morocco

Prof. Ana Goytia, Deusto University, Spain

 

Session´s Panelists

Session 1

Mr. Abderrafi Zouiten, General Manager, Moroccan National Tourist Office

Ms. Kumud Sengupta, Co-founder and Director, Market Vision Research & Consulting, Dubai. United Arabic Emirates

Dr. Tony Tse, Assistant Professor, The Hong Kong Polytechnic University, Hong Kong, China

Mr. Bo Chen, Director, World Tourism Cities Federation (WTCF), Beijing, China

 

Session 2

H.E. Jasem Mohammed Saeed Al Darmaki, Acting Director-General, Abu Dhabi Tourism & Culture Authority (tbc)

Mr. Driss Benhima, President, Royal Air Maroc, Morocco

Mr. Zouhair Mohamed El Aoufir, General Director, Moroccan Airports Authority, Morocco

 

Session 3

Mr. Ivor Ambrose, Executive Director, European Network for Accessible Tourism (ENAT), Greece

Mr. François Fontes, President & CEO, Ateliers JEAN NOUVEL, Paris, France

Mr. Alberto BernabéCouncillor for Tourism and Foreign Affairs Cabildo de Tenerife, Spain

Mr. Michel Trudel, Advisor, Kéroul - Tourism and culture for people with restricted physical ability, Montreal, Canada

 

Session 4

Mr. Hamid Bentahar, President, Regional Tourism Council Marrakesh, Morroco

Ms. Mercedes Rodriguez, General Manager, Bilbao Turismo, Spain

Mr. Laurie ScottDirector of Business Development, Visit Belfast, United Kingdom

Mr. Roger Carter, Managing Director, TEAM Tourism Consulting, United Kingdom

 

Session 5

Dr. Ong Hong Peng, Secretary General, Ministry of Tourism and Culture, Kuala Lumpur, Malaysia 

Ms. Özgül Özkan Yavuz, General Manager, Istanbul Convention & Visitors Bureau, Turkey 

Ms. Marie-Laure Marquet, Marketing Department, Monaco Government Tourist and Convention Authority 

Mr. Imad Barrakad, CEO, Moroccan Agency for Tourism Development (SMIT), Morocco

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SESSION 1: Setting the Scene: Positioning City Tourism in the Global Marketplace: Quantitative and Qualitative Approach

Mr. Ignasi de Delàs

Ignasi de DelàsMr. Ignasi de Delàs graduated in Economics and Management Sciences from the University of Barcelona. From 1983 to 1991 he worked as consultant for different private companies, the World Tourism Organization (UNWTO) and the United Nations Development Program (UNDP).

In 1992 he joined the Barcelona Official Chamber of Commerce as Director for Tourism where he contributed to create and develop Turisme de Barcelona in 1993. the private-public tourist board of the city where he worked from 1993 till 2004. He also acted as Member of the Board (2000-2004) and Vice-president (2002-2004) of European Cities Tourism (ECT). In 2004 Mr. de Delàs became General Manager of the Catalan Tourism Board a position he held until 2011.

At present he is the Deputy General Manager of Turisme de Barcelona (www.barcelonaturisme.com) and president of European Cities Marketing (ECM) since 2013. (www.europeancitiesmarketing.com). Go to Top

Mr. Márcio Favilla

Mr. Márcio FavillaMr. Favilla Lucca de Paula is a Brazilian national and currently Executive Director for Operational Programmes and Institutional Relations at the World Tourism Organization (UNWTO) based in Madrid, Spain.

From April 2007 and until he joined UNWTO in 2010 he was Vice Minister of the Secretariat of Institutional Relations of the Presidency of Brazil. Prior to this appointment, he was Brazil’s first Vice Minister of Tourism (2003-2007) where he played a key role in the structuring of the first exclusive Ministry of Tourism in Brazil. He was also engaged in many of UNWTO’s activities as Head of the Brazilian delegation to all General Assembly and Executive Council sessions and Chairman of the UNWTO Commission for the Americas in 2006.

From 1999 to 2002 he worked at the Ministry of Development, Industry and International Trade as Head of the National Department for Business Registry among other positions. Mr. Favilla Lucca de Paula was in Belo Horizonte from 1980 to 1998, first at the Development Bank of Minas Gerais and then the State Secretariat for Finance of Minas Gerais. Mr. Favilla Lucca de Paula has a MA in Development Studies from the Institute of Social Studies, The Hague, Netherlands, where he specialized in Regional Development Planning (1985-1986). He obtained his undergraduate degree in Economics from the Federal University of Minas Gerais (1979). Go to Top

Mr. Abderrafi Zouiten

 

Mr Zouitene

Since June 2013 M. Abderrafia ZOUITENE is named Chief Executive Officer of the Moroccan National Tourist Office (MNTO) and is fully committed to professionalism in boosting Morocco worldwide. He builds up a new marketing strategy promoting Morocco as a major touristic destination; and enhancing its brand among the twenty most popular and attractive countries as destinations for international travelers.

Prior to joining the MNTO, M. Abderrafia ZOUITENE built his career at Royal Air Maroc as Deputy Chief Executive Officer. He has held several global leadership positions within Royal Air Maroc among which Chargé de Mission of General Director, reporting directly to RAM General Director; Head of Central Management Control. He was the Vice President Sales for Morocco and then the General Director Sales for France, Royal Air Maroc‘s main market. Thanks to his pugnacity and to the excellent relationships which he built up with people working in the tourism industry, in France and in Morocco, he greatly contributed to provide the boost shown by Morocco since the end of the 90s and which derives from the French Market. Mr ZOUITENE, was appointed Senior Vice President in 2006, directly lived the transition triggered by the opening of the Moroccan sky and the impact on Royal Air Maroc Company. 

Mr Abderrafia ZOUITENE is decorated with the Morocco Wissam Alaouite. He is also «Chevalier des Arts et des Lettres» in France. Mr. Abderrafia Zouitene is administrator of the Mohamed 5 Foundation for Solidarity and since November 2013 has became the Chairman of the Board, Spirit of Fez Foundation and the Festival of World Sacred Music. He helds a Master degree in Management and a Master of Business Administration from HEC Paris. Go to Top

 

Ms. Kumud Sengupta

Kumud SenguptaKumud Sengupta is the Co-founder and Director of Market Vision, a research and consultancy services firm established in Dubai since 1997. She has over 30 years of work experience in marketing, advertising, media, research and consultancy services.

She specializes in travel and tourism research and consulting, with clients that include the UNWTO, the European Travel Commission (ETC) and National Tourism Boards such as Atout France, VisitBritain, Turespaña and the Tourism Authority of Thailand, as well as hotels, resorts and travel agencies. In her capacity as an independent consultant with the UNWTO, she reports on MENA tourism and trends on an ongoing basis. She also runs the UAE Travel Trade Barometer that monitors outbound travel trends from the UAE on a quarterly basis.

An economics graduate with an MBA degree, Kumud is a certified assessor and consultant for Sustainable Tourism. She is the Managing Editor of Spotlight on Sustainable Tourism (SOST), an e-journal with a mission to promote sustainable business practices among stakeholders in the tourism industry.

Kumud is a professional speaker and regularly speaks at international conferences, seminars and tourism events. Go to Top

Dr. Tony Tse

Tony is Assistant Professor and Programme Director (Industry Partnerships) at the School of Hotel & Tourism Management at the Hong Kong Polytechnic University. As Programme Director, Tony works to develop a strong relationship between the School and the hospitality industry, by providing executive training and consultancy services. In addition, Tony is in charge of the School's Work-integrated Education (student placement) programme.

Tony helped launch the Hong Kong Winter School, which is a management-level executive development programme for the hotel industry. He was the leader of the consultancy projects "A Hospitable Hong Kong" Education Kit promoting hospitality culture, 'A Study on the Service Needs of Mainland Chinese Visitors to Hong Kong', and 'Service Quality Study'

Tony was previously the General Manager, Marketing Communications of the Hong Kong Tourism Board, who launched a new 'Hong Kong: City of Life' marketing campaign and the portal www.DiscoverHongKong.com , both of which won Gold Awards at the Pacific Asia Travel Association (PATA) Conference in 2001. Go to Top

 

Mr. Bo Chen

Bo ChenMr. Chen Bo graduated in language and literature from the Foreign Studies University in 2002, and also studied international politics from 2002 to 2003. During that time he developed a solid legal foundation since his major subject and area of research has been laws.

He served as a lieutenant in the Chinese air force. After retiring from military service, he worked at the Foreign Affairs Office of the People's Government of Beijing Municipality and held many posts, thus acquiring rich working experience in administration, human resources and international exchange.

Since 2014, he has been working as director of the International Liaison Department of the World Tourism Cities Federation in charge of international exchange, summit preparation, etc. Go to Top

 

 

 

Session 2: Enhance City Tourism Competitiveness through Improved Connectivity

Mr. Jared Harckham. Vice President, ICF International, New York, United States of America

Jared Harckham Jared Harckham’s advisory work encompasses airline strategy, network and fleet planning, alliances, marketing, start-up ventures, due diligence, air service development and forecasting for airports and tourism.

Mr. Harckham joined ICF after 22 successful years in commercial aviation, first at TWA and then at Aeromexico. During the 1980s, he held a series of planning positions at TWA. From 1991 until 2002, he was the senior vice president of commercial planning with Aeromexico ($2 billion USD) at the company’s Mexico City headquarters, directing strategy, scheduling, planning, forecasting, pricing, revenue management, distribution, government affairs, and alliance efforts for Mexico’s largest airline. He also participated in the founding and design of the SkyTeam alliance.

Mr. Harckham has 20+ years of commercial and strategy planning experience with global airlines and 12 years of consulting experience, including airline network and fleet strategy, pricing and revenue management, alliances, government affairs, marketing programs.

Mr. Harckham has provided airline network and alliance planning to Etihad, WestJet, Delta, Japan Airlines, Royal Air Maroc, Avianca, Copa Airlines, South African Airways, among others and tourism/air service support to the Mexico and Colombia ministries of tourism, Atlanta airport, the GAP Mexican airport group, Quito, Seoul-Incheon and others.Go to Top

Ms. Nancy Cockerell

Nancy Cockerell is founder and managing partner of The Travel Business Partnership (TBP), a network of market analysts and business journalists spread across all world regions, many of whom were contributors to the travel and tourism publications of the Economist Intelligence Unit (EIU) and its successor, Travel & Tourism Intelligence (TTI).

Nancy has around 35 years experience working in the tourism industry in Europe and Asia, in publishing and customised research / consultancy. She is a well-known commentator on industry trends and developments and a regular speaker at international conferences.

In the late 1990s, after 13 years working for the group on a part-time basis, Nancy was appointed to head up TTI, the successor to the EIU’s travel and tourism division. She was responsible for the development of TTI’s consultancy services, as well as for a number of new subscription and research reports.

Since 2000, Nancy has held a number of advisory roles in the travel industry – for organisations such as the World Travel & Tourism Council (WTTC) and the Pacific Asia Travel Association (PATA), as well as private sector companies. She currently divides her time between Geneva, Switzerland, and London, UK, working primarily on tourism demand, policy and sustainability issues. She also publishes a newsletter on city tourism. Go to Top

 

H.E. Jasem Mohammed Saeed Al Darmaki

Mr. Driss Benhima

Mr. Zouhair Mohamed El Aoufir, General Director, Moroccan Airports Authority, Morocco

 

Session 3: Spatial Organization and Rejuvenation of City Destinations. The Role of Accessible Heritage Management and Walkable Urbanism

Prof. Don Hawkins

Donald Hawkins

Dr. Hawkins is the Dwight D. Eisenhower Professor of Tourism Policy and Professor of Management and Tourism Studies in the School of Business as well as Professor of International Affairs in the Elliott School of Foreign Affairs.  In 2003, he received the first United Nations World Tourism Organization (UNWTO) Ulysses Prize in 2004 for individual accomplishments in the creation and dissemination of knowledge. He was appointed as Special Advisor to the UNWTO Secretary General for the UNWTO Knowledge Network in 2012. He is the Chairman of Solimar International and Volunteers for Economic Growth
He has been recently engaged in sustainable tourism consulting activities, including policy analysis, strategic planning, human capital development and technical assistance in the Republic of Georgia, Jordan, Qatar, Sri Lanka, Myanmar, Bulgaria, Portugal, Spain, Tanzania, Senegal, Ethiopia, Mozambique, Madagascar, Rwanda, Kenya, South Africa, Dominican Republic, Canada and the United States. 
His remarks are based upon ongoing research at Gorge Washington University’s School of Business with Dr. Salvador Anton, Research Scholar, Intemational Institute of Tourism Studies and Chris Leinberger, Research Professor and Chairman, Center for Real Estate and Urban Analysis.Go to Top

Mrs. Yolanda Perdomo

Yolanda PerdomoYolanda Perdomo is the Director of the UNWTO Affiliate Members Programme. The Affiliate Members Programme has over 400 Members representing the private sector, educational institutions, tourism associations and local tourism authorities.
Yolanda has experience in both the public and private sectors and is an expert in tourism destination promotion and distribution. She has been Vice-Councilor for Tourism of the Government of the Canary Islands and Managing Director of PROMOTUR, the organization in charge of the promotion of tourism in the Canary Islands. During this time she had direct responsibility for the implementation and oversight of the communication and promotion campaigns for tourism, strategic plans, statistical and competitive analysis, loyalty campaigns and the creation of product clusters with the aim of diversifying and differentiating tourism products. With InnovaTurismo, Yolanda was Manager of tourism projects. She has also been Director of the BungalowsClub booking portal, as well as Business Development Manager at Tourism Revolution Ecosystem (TRE).

Born in the Canary Islands (Spain), Yolanda attended the American University of Paris, lived for five years in France, one in the United States, three in Italy and now works in Madrid. Go to Top

Mr. Ivor Ambrose

Ivor AmbroseIvor Ambrose has a driving ambition to make tourism accessible for everyone, everywhere. He co-founded the European Network for Accessible Tourism (ENAT), a non-profit organisation, registered in Brussels in 2008. As ENAT’s Managing Director he has helped to make it the premier membership association for organisations, business and individuals who support and want to learn more about this area of tourism development. Ivor provides consultancy, policy advice and project management support to national and regional Destination Management Organisations, tourism operators and public bodies in Europe and overseas.

Born in England, Ivor has lived and worked in the UK, Denmark and Belgium and is now resident in Athens, Greece. He holds a Masters degree in Environmental Psychology from the University of Surrey, UK and a Ph.D./University Lecturer qualification from the Danish Building Research Institute. He is a specialist in accessibility of the built environment, inclusion of people with disabilities and older people, user experience, Universal Design and ICTs . Email: enat@accessibletourism.org Go to Top

Mr. François Fontes

 

Mr. Alberto Bernabé

Alberto Bernabé TejaAlberto Bernabé Teja was born in Santa Cruz de Tenerife in 1969. He has a B.S. degree in Economic Sciences from the University of La Laguna and a diploma from the Commerce High School in Texas. He also studied on the PADE Programme for Senior Management at the Instituto Internacional Bravo Murillo Business School.

Between 1995 and 1997, he was Studies Department Director of the Hotel Association of Tenerife, La Palma, La Gomera and El Hierro (Ashotel) and from 1997 to 2000 he was the Training and Employment Director. In 2000, he was appointed the Managing Director of the Development Society of Santa Cruz de Tenerife (Sociedad de Desarrollo de Santa Cruz de Tenerife), where he was responsible for the constitution of the company, its organization and growth strategy.

Between 2004 and 2011 he was the Managing Director the Tenerife Tourist Board. Between 2011 and 2015 he was the Deputy Mayor and Councillor for the Treasury, Human Resources, Support Services, Heritage and New Technologies departments at the City Council of Santa Cruz de TenerifeGo to Top

Mr. Michel Trudel

Michel TrudelMichel Trudel holds a Master’s degree in urban planning. He worked 21 years for the Québec Department of Transport, in road planning, urban transportation and taxi regulation. He has been president of the International Association of Transportation Regulators and Member of the Board for 9 years. Michel worked also 10 years for the Québec Department of Tourism where he has been Director of the promotion department.

Since 2010, Michel is a consultant in tourism and transportation. One of his main clients is Kéroul, a NGO dedicated to the development of tourism and culture for people with disabilities.

He organized the World Summit Destinations for all, held in Montreal, Canada, in October 2014.

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Session 4: Sustainable Tourism and Effective Destination Management in Cities for a Quality Visitor Experience

Mr. Juan Carlos Belloso 

Juan Carlos BellosoJuan Carlos is a renowned international expert with more than 20 years of relevant experience in the fields of strategy, branding and promotion of places and destinations, based in Barcelona.

He has provided strategic consulting services to many cities, regions and countries around the world in the areas of place strategy, branding and promotion, from design to implementation, including Spain, Western and Eastern Europe, the Russian Federation, Latin America and the Middle East and has been, for many years, advisor to the City Council of Barcelona and other city public and private organizations and institutions. His main areas of expertise are destination branding and promotion, cultural promotion and development, economic promotion and internationalization.

Juan Carlos is founding member, member of the board and director of the International Place Branding Association; founding member and member of the board of Barcelona Global and frequently collaborates as an independent expert and advisor with different panels, forums and programmes from different private and public international organizations and programs including EU - AL Invest, the UNDP or the Inter–American Development Bank.

A frequent speaker in different international seminars and forums, Juan Carlos is author of many articles for different journals and magazines and collaborates as visiting professor and expert with different international universities and schools. Go to Top

Ms. Nada Roudies

Mr. Hamid Bentaharr

Ms. Mercedes Rodriguez

Holder of a degree in Pedagogy and a Master's degree in International Leisure and was head of the Department of Research and New Projects in the Institute of Leisure Studies at the University of Deusto from 1994-1998. Previously, from 1991-1994, she worked in the Cultural Facilities of the Provincial Council of Bizkaia.

Within the political sphere she was Deputy Mayor of Portugalete Council during the 1991-1995 legislation. From 1998 to February 2007 she held the post of Director of Tourism, Administration and Competitiveness at the Department of Industry, Commerce and Tourism of the Basque Government. From March 2007 to July 2009 she was the Director of “BASQUETOUR”, a Basque Tourism Agency of the Basque Government, which was created during her management.

Since 1 July 2009 she has been the Director of Bilbao Turismo, a public company of Bilbao City Council. She continues to combine her management role with university studies with a Masters' in Project Management and Leisure and a Master's in Event Management at the University of Deusto. She is also a frequent collaborator on the Master's degree in Leisure Companies at the University of Mondragón.Go to Top

Mr. Laurie Scott

Laurie ScottLaurie Scott is Director of Business Development at Visit Belfast, the tourism marketing agency for the city of Belfast, Northern Ireland.

Laurie joined Visit Belfast in October having worked for Visit Britain in New York for more than seven years. A native of Scotland, Laurie previously held senior roles within Glasgow City Marketing Bureau (GCM) and Glasgow-based conference and corporate event management company, Meeting Makers Ltd.

Belfast has emerged as one of Europe’s exciting new tourism destinations with ambitious plans to double tourism revenue by 2020, with 2015 on course to deliver one of its most successful tourism years to date, with hotel occupancy, visitor interest and tourist enquiries all at record levels. He joins Visit Belfast’s senior management team to lead its business development team across conference, meetings, cruise and travel trade sales. As Director of Business Development, Laurie’s post is one of the agency’s key management positions introduced to ensure that the ambitions plans for growth are achieved.Go to Top

Mr. Roger Carter, Managing Director, TEAM Tourism Consulting, United Kingdom

Roger CarterSince establishing TEAM Tourism Consulting in 1997, Dr Roger Carter has worked in 30+ countries across the world, consulting and speaking on all aspects of destination development, management and marketing. He has undertaken more than 250 assignments for tourism boards, government and development agencies at all levels. He has been consulting in Kingdom of Saudi Arabia since 2006 and is currently working on a Tourism Strategy & Development Plan for King Abdullah Economic City

Roger has worked extensively with the World Tourism Organization, co-authoring five publications, speaking regularly at conferences and seminars, and undertaking research and technical missions. The publications include 'A Practical Guide to Destination Management' and 'An E-Marketing Handbook for Tourism Destinations' (new edition March 2014). Previously, Roger worked for tourism boards at national, regional and city level in the UK, 15 years at CEO level.  Go to Top

 

Session 5: The Impact of the Meetings Industry and Mega Events to Revitalize Reputation and Stimulate Investments

Mr. Bruce Redor

Bruce RedorBased in Paris, Bruce Redor is an Anglo-American who has seen his international career develop over a 25-year period in a variety of sectors within the hospitality and services industries. He has led several consulting projects across Europe, Russia and South Africa.

Bruce has Master's degree from U.C. Berkeley and came to France as Director of Marketing at the American Hospital of Paris. He then joined the CEGOS Consulting Group in Paris, leading projects in strategic planning and marketing for multi-national corporations.

Bruce was a member of the management team that built and operated EuroDisney in Paris, where he set up and ran the successful business unit for meetings and incentives: Disneyland Paris Business Solutions. He was also the CEO of the Lyon Convention and Visitors Bureau, where he was instrumental in turning the city into one of Europe's leading business-travel and leisure destinations. Go to Top

Prof. Ana Goytia

Ana GoytiaMs. Ana Goytia  holds a Ph.D. in Tourism - Faculty of Human and Social Sciences- by the University of Deusto (Spain) a Masters' degree in Leisure Studies M.A. and a bachelor degree in Sociology and Political Sciences. She is lecturer at the University of Deusto in postgraduate and doctoral programmes and graduate programmes since 1994 and also host researcher and teaching staff at Spanish and European Universities.

Her teaching and research areas of interest are focused on the field of leisure and tourism from a psycho-sociological perspective. Specialization on the analysis of tourist experiences and tourism demand. Her main fields of study are: Psycho-sociology of tourism and leisure; Leisure, tourism and lifestyles; tourism and leisure experiences; tourism and sustainable development; tourism policies.

Currently he holds the position of Coordinator of Latin America as elected member of the Board of the Association for Tourism and Leisure Education ( ATLAS ). Previously he served at the University of Deusto as Academic Secretary at the Faculty of Social and Human Sciences, and held the positions of Coordinator of Research and Graduate and Academic Secretary the Department of Tourism. He also served as Director of Research Projects and Consulting Institute of Leisure Studies at the University of Deusto.Go to Top

Dr. Ong Hong Peng

Ong Hong PengDr. Ong Hong Peng started his career with the Government Service in 1981. Currently, he is the Secretary General of the Ministry of Tourism and Culture, Malaysia since May 2008. His other positions include Chairman of Malaysia Convention & Exhibition Bureau (MyCEB), a not for profit organisation to develop and promote MICE and major events industry; Chairman of the Board of Directors, National Arts Culture And Heritage Academy (ASWARA), a University of performing arts; Chairman of Islamic Tourism Centre (ITC); Chairman of Steering Committee of National Key Economic Area (NKEA) on Tourism and Chairman of National Cruise Council.

On the international front, Dr. Ong also represented Malaysia as the Chairman of UNWTO Commission for the East Asia and Pacific (CAP) for the period of 2011 to 2013 and Chair of ASEAN Socio Cultural Senior Officials Meetings and High Level Task Force on ASEAN Socio Cultural Community Blueprint 2025. His areas of interests include Blue Ocean Strategy, creative industries and new sources of growth. Go to Top

He graduated from Michigan State University, USA in 2000 with a Ph.D. in Economics and Masters in Economics from Hiroshima University, Japan in 1991.

Ms. Özgül Özkan Yavuz

Özgül Özkan YavuzÖzgül Özkan Yavuz is the General Manager of Istanbul Convention & Visitors Bureau. She was the Deputy Director of Istanbul Office of Turkish Ministry of Culture and Tourism between 2011-2014. She used to be the Director for Tourism and Promotion in Istanbul 2010 European Capital of Culture Agency and was mainly responsible for international promotion of the Programme between 2008-2010. 

She had worked for the Ministry of Culture and Tourism for 18 years at various positions in Ankara head office, İstanbul and abroad offices. Between 2004 -2007 she was Cultural and Tourism Attaché of Turkish Embassy to the Hague, the Netherlands. She has researches and articles about destination planning, destination and city marketing, urban tourism, cultural Tourism and meeting destinations. She is a Member of Board of Directors of European Cities Marketing Association.

She graduated from Department of City and Regional Planning in the M.E.Technical University in Ankara. She has MSc degree in Urban Policy Planning and Local Governments from METU and holds another MSc degree in Tourism Policy and Management from the University of Birmingham, UK. Go to Top

Ms. Marie-Laure Marquet

Marie-Laure Marquet

Marie-Laure Marquet is an Administrator at the Statistics, Studies and Strategic Foresight for Monaco Government Tourist and Convention Authority since May 2015.
Graduated with a Master in e-tourism, she made all her academic career and internships related to the world of tourism including an internship at the Marketing Department of Monaco Government Tourist and Convention Authority. The main tasks of her position are: - Producing monthly statistics for the destination, watching over the worldwide tourism industry and the monitoring of Monaco's tourism in order to anticipate tomorrow’s trends as well as representing the Principality of Monaco to the European and International tourism agencies are the main tasks of her position.
It is a position in contact with all the services that make up the Tourism Directorate whose Convention Bureau to monitor the Business Tourism, Marketing for Tourism Leisure or representative offices abroad. The goal is to foster the attractiveness of the destination in tourism and support the evolution of the Principality of Monaco.
 

Mr. Imad Barrakad

 

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